Privacy Policy
Last updated: August 2026
Who We Are
Tamworth Driving Lessons is operated by Nationwide Driving School Ltd.
This privacy notice explains why we may collect and store your personal information, how it may be used, who it may be shared with, how long it may be retained, and your rights under UK data protection law.
This notice also applies to people who contact us to enquire about driving lessons or related services, even if they do not go on to become pupils.
Our website is:
tamworthdrivinglessons.co.uk
Personal Information We May Collect
Depending on how you use our services, we may collect information such as:
- your name
- home address
- postcode
- email address
- telephone number
- date of birth, where required
- provisional driving licence information where required
- lesson type and transmission preference
- lesson availability
- driving experience
- booking and lesson records
- payment records
- learning progress
- practical test results and driving faults
- information you provide when contacting us
This reflects the categories used by Nationwide Driving School for providing tuition, maintaining learner records, and managing lesson administration.
Enquiries and Contact Forms
When you contact Tamworth Driving Lessons through our website, telephone, WhatsApp, email, or another enquiry method, we may use the details you provide to:
- Respond to your enquiry
- check instructor availability
- Help arrange manual or automatic driving lessons
- match you with a suitable instructor
- Provide information about our courses and services
- Contact you regarding your enquiry or booking
We may keep limited enquiry information for reasonable administrative and business purposes.
Lesson and Booking Records
If you become a pupil, your instructor or Nationwide Driving School may keep records relating to:
- lessons booked
- lessons completed
- payments made
- cancellations or changes
- lesson progress
- skills covered during tuition
- practical test preparation
- other information reasonably required to provide your driving tuition
These records help us provide lessons, manage bookings, monitor progress and maintain appropriate business records.
The NDS policy also provides for keeping accounting and supporting records where legally required.
Payments
Where payments are made for driving lessons or related services, we may process and retain appropriate payment and transaction records.
Payment information will only be used for legitimate purposes such as:
- receiving payment
- maintaining accurate accounting records
- handling refunds or payment queries
- complying with legal or tax obligations
We do not require pupils to provide unnecessary payment information through ordinary website enquiry forms.
Your Learning Progress
Your instructor may keep records of your driving progress to help plan future lessons and show which skills have been covered.
This may include areas such as:
- vehicle control
- junctions
- roundabouts
- manoeuvres
- observations
- independent driving
- test preparation
- areas needing further practice
Progress information may also be stored using systems used by Nationwide Driving School for learner administration and lesson management. The existing NDS privacy policy expressly covers learner progress records.
Practical Driving Tests
We may record information relating to your practical driving test, including whether you passed or were unsuccessful and any driving faults you choose to share with us.
This information may be used to:
- help plan further tuition
- monitor instructor performance
- improve training quality
- support future test preparation
Under current car practical-test booking arrangements, learners are responsible for booking and managing their own practical driving test. We may provide guidance and help plan lessons around a test date, but we do not book or manage the test on the learner’s behalf.
Photos, Reviews and Testimonials
If you pass your driving test, we may ask whether you would like to provide:
- a photograph
- written feedback
- a review
- a testimonial
We will only use identifiable photos or similar promotional material with appropriate permission.
These may be used on platforms such as:
- our websites
- Google Business Profile
- TikTok
- other social media channels
- printed or digital marketing
If you later ask us to remove material from platforms under our control, we will take reasonable steps to do so.
The existing NDS policy also uses consent for pass photos and reviews used in marketing.
Advertising and Marketing
When you contact us about driving lessons or related services, we may use limited information such as an email address or telephone number to help show relevant advertising for services you have expressed an interest in.
This may involve advertising services such as Google Ads or similar platforms.
Where we rely on legitimate interests, we aim to keep this use limited and relevant. We do not sell your personal information.
You may object to this type of use at any time by contacting us.
Nationwide Driving School’s current privacy policy specifically provides for limited contact data being used for relevant advertising audiences under legitimate interests.
Who We May Share Information With
Where reasonably necessary, personal information may be shared with:
- The driving instructor providing your tuition
- Nationwide Driving School Ltd.
- service providers used for booking, administration or communications
- website and hosting providers
- payment providers, where applicable
- professional advisers such as accountants
- authorities where disclosure is required by law
We only aim to share information that is reasonably necessary for the relevant purpose.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support:
- essential website functions
- website security
- performance measurement
- analytics
- advertising
- improving the visitor experience
Some third-party services may also use cookies or similar technologies.
Where legally required, non-essential cookies should be used only after appropriate consent has been obtained.
How Long We Keep Information
We do not intend to keep personal information for longer than reasonably necessary.
Retention periods may depend on:
- whether you remain a pupil
- lesson and booking administration
- accounting requirements
- legal obligations
- disputes or complaints
- Consent provided for marketing material
Certain accounting and supporting business records may need to be retained for up to 6 years, which is also reflected in the existing NDS privacy notice.
Keeping Your Information Secure
We take reasonable steps to protect personal information from:
- unauthorised access
- loss
- misuse
- alteration
- inappropriate disclosure
However, no online system, email service, or electronic communication method can be guaranteed to be completely secure.
Please avoid sending unnecessary sensitive information through ordinary website forms, email, or WhatsApp.
Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights, including the right to:
- request access to personal information we hold about you
- ask for incorrect information to be corrected
- request deletion of information in certain circumstances
- object to certain uses of your information
- ask for processing to be restricted
- withdraw consent where processing is based on consent
- request data portability where applicable
Some rights are subject to legal conditions and exceptions.
Complaints
If you are unhappy with how we have used or protected your personal information, please contact us first so that we can try to resolve your concern.
You also have the right to raise concerns with the Information Commissioner’s Office (ICO), the UK’s data protection regulator. The NDS policy likewise directs complaints to the ICO.
Third-Party Websites
Our website may contain links to external websites, including GOV.UK, social media platforms and other services.
Those websites operate under their own privacy policies. We are not responsible for how independent third-party websites collect or use personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- changes to our services
- changes to the website
- new systems or providers
- changes in legal requirements
- changes to how personal information is handled
The latest version will be published on this website.
Contact Us
For questions about this Privacy Policy or requests relating to your personal information, contact:
Tamworth Driving Lessons
Operated by Nationwide Driving School Ltd.
Email: info@tamworthdrivinglessons.co.uk
Phone / WhatsApp: 07308 897711
For general Nationwide Driving School enquiries:
Email: info@nationwidedrivingschool.uk
Phone: 0800 048 9075
The current NDS privacy page lists the main business contact as info@nationwidedrivingschool.uk and 0800 048 9075.